Paytm tries to woo Google Pay user, CEO Vijay Shekhar makes special promise

Paytm CEO promises to help Google Pay user.

Vijay Shekhar Sharma of Paytm has suggested to the troubled users of Google Pay to use Paytm on Twitter, with which the user will also be given CEO-level customer support.

  • News18
  • Last Updated:February 24, 2021, 9:31 AM IST

Targeting the competitor is a common thing in the business world. Brands often find new ways to tell each other’s shortcomings. Paytm CEO Vijay Shekhar Sharma has slammed rival online payment platform Google on microblogging platform Twitter. Actually, in a post on Twitter, a user named Aparna Jain asked what the XV XV error on Google Pay means? The user wrote in the tweet, ‘People who use Gpay. What error is XV. I can’t find it online @ googlepeindia. ‘

Replying to the tweet, Vijay Shekhar Sharma suggested that she can try on user Paytm and for this she will not need KYC, and can pay directly from her bank account.

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Sharma further said that he would also get CEO-level customer support with it. Following the promises made by Vijay Shekhar Sharma, different types of reactions started appearing on Twitter. While some people agreed with Sharma regarding Paytm and its customer support, some people have given mixed opinions on it.

Vijay Shekhar has responded to the Google Pay user.

Paytm CEO Vijay Shekhar has responded to the Google Pay user.

Twitter user Divansh Mehta also responded in this ongoing conversation, saying, ‘Paytm is a million times better than Google Pay, but giving many features in a single app makes it a bit difficult for the common people to understand. That is why I have seen people gradually shift to PhonePe ‘.

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However, many others said on Sharma’s claim of ‘CEO level support’ that Paytm customer support as claimed by the app’s founder is not really professional. A Twitter user, Amarendra Dubey said, Paytm support is the worst experience ever for me. They deliver useless products, and even though the product is returnable, they do not take returns. It is very disappointing to ask for support from Vijay Shekhar Sharma. Paytm does not follow its policy.

Having started as an online payment wallet, Paytm has become one of the most successful startups in India till date.


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