Kanpur. Generally, we keep receiving messages on our WhatsApp from many such numbers which are not saved in the phonebook. In such a situation, until those numbers are saved in the phone book, those numbers remain unknown. During this period, if for some reason your WhatsApp account gets reset, or due to loss of the phone, you have to login to WhatsApp on another phone. So in such a situation, you will not be able to get back the details of unknown numbers including the chat history of your old phone. You can get back unknown numbers and their chats only if you have set up auto backup of WhatsApp in the old phone or have exported the entire chat history and saved it on mail or cloud storage.

So the point is this It is not possible to get information about unknown numbers on WhatsApp without backing up the chat history. Let us quickly know how to backup your WhatsApp chats, so that all the important numbers and information present in it are not lost.

Take backup of WhatsApp chat like this
whatsapp Go to Settings and tap on chats and calls. After this tap on the backup button. The backup of your chat will begin. This backup chats and data can be retrieved again on same WhatsApp number login.

keep in mind Backup of all WhatsApp chats is stored on Google Drive. For which you will have to link your Gmail account there by tapping on the Google Drive icon below the backup button. After which you can set the backup of WhatsApp chat on daily, weekly or monthly basis. By doing this, WhatsApp will automatically store the backup of your chats on Google Drive. Let us tell you that here you will be able to auto backup all WhatsApp videos by turning on the 'Include Video' checkbox. Which you can get back whenever you want. This backup also includes the complete chat history and chats made with unknown numbers.

whatsapp backup Another good news is that from November 12, the storage limit for taking WhatsApp backup on Google Drive is ending. This means that you will be able to store as much data as you want without staying beyond the 15 GB limit of Google Drive.

You can also use export chat for specific groups or numbers
If you want to store chats of a specific person or group instead of the entire chat history of your WhatsApp account, then WhatsApp Go to Settings and tap on chats and calls. After this go to Chat History and then tap on Export Chat. After this, the complete chat details of the contact or group you tap on will be combined and ready to be emailed. Which you can send to your mail.

How to access backup of WhatsApp chat on another phone
Users who take daily, weekly or monthly backup of WhatsApp chats can easily get their chats and data back on a new or different phone. The app will automatically ask you to restore this data when you re-install WhatsApp on a new phone or factory reset phone and verify your number. Simply by tapping on the RESTORE button, all your old chats, unknown numbers and data will be visible on the app again. If there is a lot of backup data or the internet is slow, the restore process may take some time.

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