Ookla’s latest report on Q4 2020 (fourth quarter of 2020) explains the performance of broadband and mobile networks of all operators. The report states that Jio leads the average broadband download speed with a 3.7 rating and is the only company to receive a positive NPS (Net Promoter Score). NPS is a way to measure customer satisfaction. After this, ACT has secured the second position and Airtel and Excitel are in the third and fourth position respectively. BSNL was the slowest speed provider in terms of average broadband download speed during the same period, while Hathway had the lowest rating and NPS. Among the SAARC countries, India was at the forefront of the fastest average download speeds on fixed broadband in 2020.
Talking about mobile data, Vi gave the fastest mobile download speed during Q4 2020 (fourth quarter of 2020). Airtel came in second place with a similar rating of 3.1, but had a lower NPS score. Jio finished third with a 2.9 rating. It is worth noting that none of the three telecom companies had a positive NPS score. Among SAARC countries, India was the third slowest country in mobile download speeds during 2020. Maldives was the only SAARC country with an active 5G until 2020. Pakistan, Nepal, Sri Lanka and Bhutan were ranked second, third, fourth and fifth in terms of fastest mobile speed. Afghanistan was the country with the slowest average mobile download speed among SAARC countries.
The report also details India’s 5G rollout roadmap, stating that Airtel’s commercial 5G service will be ready to roll out once spectrum is allocated in late 2021 or early 2022. The company has also conducted successful trials in Hyderabad. Vi India will be awaiting the auction of 5G spectrum in the 3.3 GHz – 3.6 GHz band and Jio is also getting ready to roll out its domestic O-RAN 5G network. However, the report also stated that if sufficient wireless spectrum was not provided, LTE and 5G technologies would not be able to deliver ultra-fast speeds and low latencies.
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