August 15, 2022
How to return items purchased on Flipkart

Our newsroom is full of people who shop mostly online, and it’s safe to say that many of the people reading this also buy a lot from sites like Flipkart and Amazon. But sometimes you find products that are not perfect for one reason or the other. If you bought something online but need to return it, the process is really simple as long as you do it right away.

We have already explained the process for Amazon, but if you are a Flipkart buyer, the process is as simple as that. This is what you need to do:

1. Go to your flipkart order page,

2. You will see a list of all your recent orders on this page. You can return items up to a month from the date of delivery, so don’t take too long to do so. Find the item you need to return, and click return button on the right.


3. On the next page you will need to select the reason for the return – it could be a missing item, wrong item, quality issue or defective product in your shipment. Select the specific problem from the next drop down menu, and explain the problem in the comment box.

4. In the next drop down menu, the only option you can choose is to request a new piece. Once this is done, click on request refund button on the bottom right to confirm the return.

5. That’s it – Flipkart will then contact you and confirm that a return is required, and will pickup from the address you ordered. This may take a few days. If you need to return the item from another address, make sure you tell the customer service operator that you are calling.


6. Flipkart will then send someone to pick up the item, and send a replacement. You will receive email updates throughout the process, and a receipt when the book is collected, which you should keep until a replacement arrives.

Have you ever received the wrong item from an online seller? What did you buy and what did you get? Tell us your experiences through comments.

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