August 12, 2022
Facebook sued by former content moderator over forcibly unsafe job conditions in Kenya

A man who says he is “destroyed” after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans working in an exploitative and unsafe facility in Kenya. has been filed.

A case was filed Tuesday in a court in Nairobi, Kenya, against Meta Platforms, the Menlo Park, California company that owns Facebook, and San Francisco subcontractor Sama.

Daniel Motang’s petition “calls on the courts of Kenya to order Facebook and its outsourcing companies to end exploitation in their Nairobi moderation hub, where content moderators work in dangerous conditions,” said a London-based legal non-profit A statement from Foxglove said that Facebook supports the content moderators. ,

The first video a Facebook moderator saw was a video of Motang beheading someone, he told reporters during a call on Tuesday. After relocating from South Africa to Nairobi in 2019 for work, he remained on the job for about six months. Motoung says he was sacked after trying to lead the effort to unionize at the facility.

Motoung said his job was painful and now he fears death.

“I had potential,” said Motang. “When I went to Kenya, I went to Kenya because I wanted to change my life. I wanted to change the life of my family. I turned out to be a different person, a person who has been destroyed.”

Motang said in his filing that once he arrived in Kenya for that work, he was asked to sign a non-disclosure agreement and that his salary was less than promised, a monthly paycheck that was KES 40,000, Or was around $350 (approximately Rs 27,000). ,

The lawsuit notes that Sama targets people from poor families in Kenya, South Africa, Ethiopia, Somalia, Uganda and other countries in the region with “misleading job ads” that fail to disclose that they are Facebook content moderators. Will act as or watch disturbing material that exposes them to mental health problems.

Mercy Mutemi, who filed the petition in court on Tuesday morning, said the applicants are recruited “deceitfully”. “We found that many Africans were forced into forced labor conditions and human trafficking. When you leave your country for a job that you did not apply for, it amounts to human trafficking. “

The filing alleges that content moderators are not given sufficient medical coverage to seek mental health treatment.

The lawsuit also seeks injunctions for Facebook and Sama to respect the right of arbitrators to form associations.

According to a statement issued by a company spokesperson, META’s office in Nairobi said it takes its responsibility seriously to those who review content for the company and is entitled to “industry-leading pay, benefits and benefits”. Partners are required to provide support.

“We encourage content reviewers to raise issues when they become aware of them and conduct regular independent audits to ensure our partners are meeting high standards,” the statement said. Huh.”

In 2020, Facebook agreed to pay $52 million (roughly Rs. Filed a class action lawsuit.

Sama, which describes itself as an ethical AI company, did not immediately provide comment.

According to the filing, Sama’s Nairobi location is the largest content moderation facility in Africa, employing around 240 employees.

“We are not animals,” Motaung said in the statement. “We are people – and we deserve this kind of treatment.”

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