According to a report, Jio Fiber users will be switched to 1 Mbps speed on the new “truly unlimited” plans when they reach a business usage policy of 3.3TB. Reliance Jio last week brought its new broadband plans that start at Rs. 399 per month. The new plans were initially marketed to provide unlimited Internet access to all users. However, soon after the announcement, Jio Fiber had a business usage policy to restrict speeds after exceeding 3.3TB or 3,300GB usage.
Reliance Jio has mentioned in its revised terms and conditions that the data allotted to users on the new Jio Fiber plan will be limited to 1Mbps on reaching the quota, reports Telecom-focused blog TelecomTalk. The reported speed limit is in line with What is being offered by Airtel, though operators including Tata Sky Broadband offer speeds of up to 3 Mbps to users who exceed their Fair Use Policy (FUP).
The blog also states that Jio will only provide “high-end” customer base equipment (CPE) to users who pay Rs. 3,500 as security deposit, while customers pay Rs. 1,500 as security deposit will only get “mid-range” CPE. This suggests that there will be some difference in the experience of customers going with the cheaper option.
Reliance Jio is said to have mentioned in the terms and conditions that it “reserves the right to offer plan benefits” in case of users who are on a grace period of up to 30 days. Similarly, the company reportedly reserves the “right to disconnect the services” if a user does not recharge his account at the end of 90 days from the date of last recharge.
Jio Fiber customers who register for the broadband service on August 15-31 are also asked to avail benefits “in the form of a redeemable coupon”.
Gadgets 360 was not able to independently verify the existence of the revised terms and conditions on the Jio Fiber website. A query sent to Jio regarding the update did not elicit any response at the time of filing this story.
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