Spotify and Discord were closed to thousands of users on Tuesday, March 8. Both companies took to Twitter to inform users that issues were being looked into. Early Wednesday, both the audio streamer and Instant Messenger confirmed on Twitter that services had been restored.
According to the outage tracking website Downdetector.com, more than 138,000 users had reported problems with Spotify, while more than 65,000 said there were problems with Discord. DownDetector tracks outages on its platform by aggregating status reports from multiple sources, including user-submitted errors. An outage can affect a significant number of users.
“We are aware of an issue causing message failures and are working on fixing it,” Discord said. Tweet,
Within hours, it posted another tweet saying that its services had been largely restored. “We’re still working on some things like attachments and typing events, but they should be back online soon,” it said.
Discord is back up and running for messages, calls and streams! We’re still working on a few things like attachments and typing events, but they should be back online soon.
Thanks everyone for your patience~
— discord (@discord) 8 March 2022
“Something’s not right, and we’re looking into it. Thanks for your report!” Spotify Status, an account that provides updates about the current status of Spotify, has posted a . said in Tweet,
Like Discord, Spotify followed up with a subsequent tweet within a few hours, confirming that “things are looking better.” It said many of its customers were having “problems logging in and accessing customer support”.
Several customers were recently having trouble logging in and accessing customer support. Things are looking better, but if you’re still having problems, please contact us again https://t.co/mgMO5Jc1es,
— Spotify Status (@SpotifyStatus) 8 March 2022
Earlier this month, Spotify announced that it was closing its Russian office. It also removed Russian state-sponsored content from its service. The move came in response to a “unprovoked attack against Ukraine,” Spotify said in a statement, which resulted in a series of measures. “We have closed our offices in Russia until further notice,” the Stockholm-based company said.
© Thomson Reuters 2022