T-Mobile US acknowledged a data breach on Monday, but said it had not yet discovered whether any customer information had been compromised, a day after an online forum alleged that more than $100 million of its Personal data of more users was leaked.
Telecom operator said blog post It was reassured that the entry point used to access the data had been closed. It did not confirm the number of records affected.
“We are conducting a comprehensive analysis with digital forensics experts to understand the validity of these claims, and we are coordinating with law enforcement,” the company said.
We are working round the clock to investigate claims that T-Mobile data may be accessed illegally. We take the safety of our customers very seriously and we are conducting a comprehensive analysis with digital forensics experts to understand the validity of these claims, and we are coordinating with law enforcement.
We have determined that there has been unauthorized access to some T-Mobile data, although we have not yet determined whether this includes any personal customer data. We believe the entry point used to gain access has been closed, and we continue to conduct a thorough technical review of the situation in our systems to identify the nature of any illegally accessed data. are. This investigation will take some time but we are working with the highest level of urgency. Until we have completed this assessment, we cannot verify the reported number of affected records or the validity of statements made by others.
We understand that customers will have questions and concerns, and it is extremely important for us to address them. Once we have a more complete and verifiable understanding of what happened, we will actively communicate with our customers and other stakeholders.
US-based digital media outlet Vice first reported Data breach claims on Sunday
As reported by Vice’s Motherboard, the forum’s post does not mention T-Mobile, but the hacker told Vice that they obtained data from more than 100 million people and that the data came from T-Mobile servers.
T-Mobile shares were down 2.8 percent in afternoon trading.
© Thomson Reuters 2021